FAQs
Are the products official merchandise?
We have both Elden Ring-inspired and official Elden Ring merchandise in our listing. It will be specified in the product description if the item is a licensed product.
As for the digital products, all keys are licensed.
Can I order a customized product?
Yes! Send us your artwork and in what item you want it printed on. Write a message to contact@eldenring-merch.store or through our contact form and let's make it happen
What payment methods are available?
Our secured checkout accepts payment from major credit/debit cards, Shop Pay, and Gpay.
Do you deliver worldwide?
We are supported by multiple couriers in different locations worldwide. Delivery of your item can take 4-6 days upon placement and payment of order.
While digital products will be emailed to you within 1 hour from purchase.
Is there a bulk discount?
You may send us a message to contact@eldenring-merch.store or through our contact form for bulk orders and let's discuss what we can do for a discount.
How to contact customer support?
You can contact support via email at contact@eldenring-merch.store or through our contact form.
![Elden Ring Merch Faqs](http://eldenring-merch.store/cdn/shop/files/Elden-Ring-Merch-Faqs.webp?v=1717650199&width=3840)